A company in Cebu currently looking for Tier 1 Helpdesk/Technical Support, posted last Thu, 17 Apr 2025 23:40:17 GMT.
Job Description: Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot error messages users receive from applications. Install…read more
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Tags: IT, Computer, Jobs, Philippines,Helpdesk,Technical
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